In the modern-day landscape of the B2B service industry, it is not enough to focus on caring about your customer. You must also care about your customer’s customer. This is a fundamental core principle at CallMyList and one of the key attributes of its rapid success.

Can I just talk to a human being?

We’ve all been there, frustrated on the other end of a customer service call. You press 0 on your phone a hundred times as hard as you can just to speak to a human. “Would you like to hear our menu of service options?” NO! As a voice broadcast service provider CallMyList thoroughly understands the value of automated telecommunications; however, when it comes to customer service there is nothing more valuable than a friendly person who can address and solve your problem.

At CallMyList you can actually talk to a human being if you have a problem. You may even be speaking the founder and CEO Matthew Erich. On a regular basis Erich speaks directly with customers on a regular basis in order to keep himself at the forefront of understanding product performance, customer frustrations and to ensure the personal touch of CML registers with his clients

 

Caring about your customer’s customer.

The example Erich set has inspired the organization to reach beyond achieving excellence for CallMyList customer service efforts. Rather, the goal is to be mindful of how well CallMyList solutions are performing for our customer’s customer. Our main objective is to ensure the the maxim claims of our organization are proven to our customers through the ultimate satisfaction of each end customer.

Real Solutions. Real Results. Real Simple.

With the Customer Service and Beyond strategy, CallMyList has managed to establish a nice foothold in the voice broadcasting market, launching in 2011 and consistently growing market share, year-over-year. Some of our existing satisfied customers include Penn State University, Smith Transport and the Autism Society of Indiana. We take ultimate pride; however, in knowing that our customers’ customers are satisfied.

 

Contact us now to see how your customers could benefit from CallMyList solutions.

 

*CallMyList

*Matthew Erich

*Contact CallMyList

 

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